At ACTIVE SHIPPERS, the welfare, safety, and comfort of every animal entrusted to our care is our highest priority. In alignment with international animal transport regulations and the best practices of leading shipping agencies, we have established a comprehensive shipping crate policy. This policy is designed to ensure that every pet, including baby monkeys and other exotic animals, is transported in a manner that guarantees their security, health, and well-being throughout the entire journey.

For full details on our pet shipping process, please visit our PET DELIVERY SERVICE page.

Mandatory Use of Specialized Delivery Crates

All pets registered for shipment with our agency must be transported in specialized delivery crates provided by our agency.  This requirement is non-negotiable and applies to every animal, regardless of species, age, or size. The use of these specialized crates is essential for the following reasons:

• Safety: Our delivery crates are constructed from durable, impact-resistant materials to protect your pet from external shocks and prevent escape or injury during transit.

• Comfort: Each crate is designed to provide ample space, ventilation, and secure bedding, ensuring your pet remains comfortable and stress-free throughout the journey.

• Compliance: Our crates are designed to meet or exceed the International Air Transport Association Live Animals Regulations (IATA-LAR), ensuring legal and ethical transport of live animals.

• Health: Proper ventilation and secure locking mechanisms minimize the risk of health issues, dehydration, or distress during shipping.

To learn more about the crate requirements and the shipping process, please refer to our PET DELIVERY SERVICE page.

Crate Specifications and Customization

We understand that each animal has unique needs. Therefore, our crates are

• Custom-fitted to the size and species of your pet, with specific accommodations for baby monkeys and other exotic animals.

• Equipped with non-toxic, chew-proof materials and escape-proof latches.

• Fitted with absorbent bedding and, where necessary, food and water dispensers for longer journeys.

• Clearly labeled with your pet’s information, handling instructions, and emergency contact details.

Crate Provision and Cost

To streamline the shipping process and ensure uniform safety standards, ACTIVE SHIPPERS provides all required crates directly.
The cost for the provision of a high-quality, reinforced, and comfortable delivery crate ranges from $350 to $1,200. This fee covers:

• Custom selection and preparation of the crate

• Thorough cleaning and disinfection prior to use

• Installation of comfort and safety features

• Administrative and handling costs

Please note: The crate fee is mandatory and must be settled prior to shipment preparation. We do not permit the use of third-party or customer-supplied crates, as we cannot guarantee their compliance with our strict safety standards.

For more information about crate pricing and payment, please visit our PET DELIVERY SERVICE page.

Payment and Shipment Preparation

To proceed with your pet’s shipment, we kindly request that you comply with the payment for the delivery crate as soon as possible. Payment instructions are available on our website, or you may contact our customer service team for personalized assistance. Prompt payment will enable us to

• Reserve and prepare the appropriate crate for your pet

• Schedule and coordinate the shipment

• Provide you with a detailed shipment confirmation and tracking information

Customer Support and Communication

Our team is dedicated to making your experience as smooth and reassuring as possible. If you have any questions regarding crate specifications, payment, or shipment logistics, please do not hesitate to contact our customer service representatives. We are available to address your concerns, provide updates, and ensure you feel confident throughout the process.

Final Note

We appreciate your understanding and cooperation with our crate policy. This measure is not only a regulatory requirement but also a reflection of our deep commitment to the safety and well-being of your beloved pet. By adhering to these standards, we can guarantee a safe, comfortable, and stress-free journey for your animal companion.

Thank you for choosing ACTIVE SHIPPERS for your pet’s transportation needs. For a complete overview of our services, crate requirements, and payment options, please visit our PET DELIVERY SERVICE page. We look forward to serving you and ensuring the safe arrival of your pet.