At ACTIVE SHIPPERS, we understand the importance of ensuring your packages are protected during transit. To provide an added layer of security and peace of mind, we require a refundable insurance deposit for all packages. This deposit guarantees that in the unlikely event of loss, damage, or other unforeseen circumstances, your package will be replaced or recompensated, and we’ll take care of the shipment and delivery of the replacement package to your address.

Key Benefits of Insuring Your Package:

1. Protection Against Loss or Damage: Our insurance policy ensures that you’re covered in case your package goes missing or gets damaged during transit.
2. Replacement or Compensation: If your package is lost or damaged, the insurance company will be responsible for the cost of another package, and we’ll take care of the shipment and delivery to your address.
3. Refundable Deposit: The insurance deposit is 100% refundable in cash upon delivery of your package. Our delivery agent will return the deposit to you in person.

How It Works:

1. Registration and Insurance: All packages registered with us for delivery must be insured. The insurance company will handle any claims related to missing or damaged packages.
2. Payment of Refundable Insurance Fee: The recipient is required to pay the refundable insurance fee before the package can be released for delivery. This fee is calculated based on the package’s value and shipping details.
3. Delivery and Refund: Upon delivery, our agent will return the refundable insurance deposit in cash to the recipient.

Payment Options:

We accept various payment methods for your convenience, including:

1. Apple Pay
2. Zelle
3. Cash App
4. Chime
5. Venmo
6. PayPal (Friends and Family Option Only)

Importance of Timely Payment:

To ensure your package is delivered according to schedule, please make the insurance deposit payment as soon as possible. Your prompt action will help us meet the estimated delivery time (ETA).

Contact Us:

If you have any questions or concerns about our insurance deposit policy or need assistance with payment, please don’t hesitate to reach out to our insurance department. We’re here to help and look forward to delivering your package safely and efficiently.